Royal Motors of Middlebury Dealership Customer Reviews
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First of all I want to say we love the truck that we bought and picked up on 6/18/2016 from Royal Motors. But are very unhappy overall for several reasons. First of all there was no negotiation on the price we tried to get them to come down some and they wouldn't even come down $500 for the truck. ...Then we told them about a couple things that were loose on the truck that needed fixed. Driver's inside door handle and the nerf bars. When we showed up to get the truck we were advised that the door handle and nerf bars could not be tightened up. Subsequently when we got home I was able to easily tighten up the door handle and the nerf bars. Which makes me think they didn't even try to take care of the issues that I brought up to the brought up to them. Then to top it off. All other dealers that we have dealt with for new and used vehicles have always filled up the fuel tank before we took possession of the vehicle. As a thank you or just a way of starting you off without having to put money into it right away. When we picked up our truck it had less than a quarter of a tank of fuel in it. We had to go straight to the gas station to fuel up before making our 3 hour drive back home.Show more
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